What will my email address be?
Your ECCC Gmail address is your first name.lastname name followed by the last 4 digits of your student id# followed by @students.eccc.edu. 

What is my Gmail password?
Your password should be the same password you use for myEC. 

If you have forgot your password, you can request a new one by completing the Forgot Password form in myEC. 

Where do I go to log in to my ECCC Gmail account?
Go to https://mail.google.com/a/students.eccc.edu.

When does my Gmail account go into effect?
At least a week before you register for classes, your account is created.

I already have a Gmail account for personal email. Can I maintain my current Gmail account and have the ECCC Gmail account?
Yes. You May keep your personal Gmail account. The ECCC Gmail account will be your official source for communication with instructors and other ECCC staff. It is recommended that you login to your ECCC Gmail account frequently and check your inbox for important messages. If you prefer, you may forward your ECCC Gmail account to your personal account.

How long after I graduate or leave EC will my ECCC Gmail account remain active?
Student Gmail accounts are deleted after a student is not enrolled or applied for 2 years. If the student never logged in to their Gmail account, the account will be deleted in May of the last registered term.  It is the responsibility of the student to save or archive their files and emails before the 2 year period. For instructions on how to migrate your email to your personal account, click here.

What web browsers support Gmail?
To get the best use out of your ECCC Gmail account, it is recommended that you use Google Chrome 

What do I do if I forgot my Gmail password?
If you have forgot your password, you can request a new one by completing the Forgot Password form in myEC. It will be sent to your personal email account used when completing the Admissions Application.

How do I forward my mail to another email account automatically?

If you prefer, you can automatically forward mail received in your ECCC Gmail inbox to another email address of your choice.
Follow these steps to automatically forward your ECCC Gmail messages to another email account:

  1. Select Settings at the top of any mail page.
  2. Select Forwarding and POP/IMAP along the top of the Mail Settings box.
  3. Click “Add a forwarding address”
  4. Enter the email address that you'd like your ECCC Gmail email messages forwarded to.
  5. Select Save Changes when finished.

How do I send a message to multiple contacts?

  1. In the 'To' field, enter the email address for one of the recipients you would like to send your email.
  2. Press Enter. Then enter a second email address. Repeat step 1 until you have all of the email addresses listed in the 'To' field
  3. Add your subject and message. When finished press send.

What's the maximum file attachment size that I can send and receive in Gmail without error?
With your mail account you can send and receive messages up to 25 megabytes (MB) in size.

How much storage space do I have for my Gmail account?
Google currently offers unlimited space for Education customers (subject to change).

How do I remove Spam?
To remove spam from your inbox, check the box next to the unwanted message, and select Report Spam. If you discover a message is spam once you have opened it, just click Report Spam along the top of the message to send it to Google. If you are ever to receive an email from that address again, the email will be automatically categorized under the Spam label.?
If you should happen to make a mistake and mark a safe message as spam, click Not Spam at the top of the message. You can also click Undo immediately after marking a message as spam, to remove the Spam label.

Can I block emails from certain senders?
While you can't block messages from specific addresses or domains, you can set up a filter to send those unwanted messages directly to your Trash bin.

Follow these steps to set up a filter:

  1. Select Create a filter under the search box at the top of any mail page.
  2. Fill in the appropriate fields with the filter's criteria, and click Next Step.
  3. Choose the action you'd like for these messages by checking the appropriate box.
  4. Select Create Filter.

To edit or disable a filter, select Settings.

How do I send a ZIP or EXE file as an attachment in Gmail?
Gmail's Anti-Virus application blocks all executable file types (.exe .zip etc) from being sent. There is a workaround for this. To send an executable file, rename the file to include additional text following the file extension. Example: .zip file "myproject.zip" would be renamed - "myproject.zip.test". When the recipient receives the file, they would save the file and rename it to remove the ".test" portion of the filename. This tells the Gmail Anti-Virus program that the file is not an executable file when sending.